Employee Mood Review app
Client
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Companymood
Sector
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Human Resource
My Role
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Mobile app design
Duration
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4 months
Disclamair
This case study excludes internal research data, brand name, non-public information or designs, and any material that must be kept inside the company's legal boundaries. All rights reserved, any unauthorised use of the following data may result in appropriate disciplinary action.
Background
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CompanyMood, a pioneer in employee satisfaction and engagement solutions, recognized the need to extend its services to the mobile platform. While they had a robust web-based solution, they aimed to provide even greater convenience and accessibility to their users through a dedicated mobile application.
Designing for Employee Satisfaction
Objective
As a UI/UX designer, my role was to envision, design, and bring to life the CompanyMood mobile application. The objective was clear: to create a user-friendly, intuitive, and visually engaging platform that would empower employees to share their feedback, check the work climate, and derive actionable insights for enhancing their mood at work.
Features and Functionalities
Increase Employee Satisfaction and Retention through Continuous Feedback
CompanyMood's primary goal was to facilitate ongoing communication between employees and their employers. The application enables employees to provide feedback on their experiences and emotions at work, making it easy for organizations to gauge employee satisfaction continuously. Users can provide feedback on various aspects of their work environment, including management, colleagues, workload, and job satisfaction.
Unique Dashboard and Clear Work Climate View
One of the standout features of the CompanyMood mobile application is the unique dashboard, which offers a clear, at-a-glance view of the work climate. The challenge here was to present complex data in a simple, comprehensible manner. Through a combination of intuitive data visualization techniques, we created a dashboard that displayed real-time employee feedback in an easy-to-understand format. This dashboard serves as a valuable resource for both employees and employers, helping them identify trends, patterns, and areas that need attention.
Real-time Data for Continuous Improvement
The CompanyMood mobile application ensures that employee satisfaction is addressed in real-time. This feature is vital because waiting for annual surveys or feedback can lead to issues being overlooked for extended periods. With the app, employers can act promptly to address concerns and make necessary improvements.
Anonymous Feedback
CompanyMood understands the importance of anonymity when it comes to sharing feedback. The mobile app allows employees to share their thoughts anonymously. This empowers employees to express their views without fear of repercussions, fostering honest communication and trust within the organization.
Customized Mood-Picking Topics
To make it easy for employees to provide feedback, the app allows users to select topics that most influence their mood at work. This customization ensures that feedback is relevant and focuses on issues that matter the most to the individual employee.
Detailed Insights in Less Than 30 Seconds
Time is of the essence in the corporate world, and the CompanyMood mobile application respects that. Users can gain deep insights into their employees' reviews and feedback in less than 30 seconds. The app condenses complex data into digestible, actionable insights, enabling employers to make informed decisions quickly.
Design Process
Research and User Personas
Our design journey began with thorough research and the creation of user personas. We conducted interviews and surveys to understand the needs and pain points of employees and employers. This research formed the foundation for our design decisions.
Wireframing and Prototyping
The wireframing phase allowed us to create a skeletal structure of the app’s interface. This enabled us to visualize the layout, navigation, and placement of key elements. User flows were developed to ensure a smooth and intuitive experience. Rapid prototyping helped in gathering early feedback from potential users, leading to valuable improvements in the design.
Visual Design
The visual design aimed to create a harmonious balance between aesthetics and functionality. We adhered to a clean and modern design language, incorporating CompanyMood’s brand colors to create a visually appealing interface. The use of data visualization techniques ensured that the dashboard and feedback screens were engaging and easy to comprehend.
User Testing
User testing played a crucial role in refining the application. Real users were invited to navigate the app, providing feedback on usability and overall experience. This iterative process allowed us to make necessary adjustments and enhance the app’s user-friendliness.
Challenges and Solutions
Data Visualization
One of the most significant challenges was effectively visualizing real-time data on the dashboard. We addressed this by designing a dynamic dashboard that updated continuously and allowed users to customize the data they wanted to see. Additionally, we provided tooltips and legends for better understanding.
Anonymity and Trust
Ensuring that employees felt comfortable sharing their feedback anonymously was a priority. We addressed this by implementing a robust system for anonymous submissions, ensuring that even the platform administrators couldn’t trace the feedback back to specific individuals.
Speed and Performance
Delivering detailed insights in less than 30 seconds required optimizing the app’s performance. We employed efficient data processing and caching mechanisms to ensure that users could access the information they needed swiftly.
Results
The CompanyMood mobile application was met with enthusiastic reception. Its user-friendly design and real-time feedback capabilities quickly made it an essential tool for employees and employers alike. Some key outcomes and feedback included:
Enhanced Employee Satisfaction: Companies using the mobile app reported increased employee satisfaction, as it allowed them to address issues promptly.
Improved Retention: The app contributed to improved employee retention rates as organizations could identify and rectify problems that might have otherwise led to turnover.
Increased Trust: Employees appreciated the anonymity feature, which increased their trust in the feedback process.
Actionable Insights: The dashboard and data visualization tools empowered employers to make data-driven decisions, enhancing overall work climate.
Faster Response Time: With real-time data, companies could respond quickly to issues and make improvements, resulting in a more positive work environment.
Conclusion
The CompanyMood mobile app has done a great job in helping both employees and employers. It encourages open communication and constant improvement in companies. As a UI/UX designer, my job was not only to make it look good but also to make sure it’s easy to use and works well, making employees happier and more engaged.
This case study shows how we used smart design ideas and put employees at the center of our design to make the CompanyMood app a success. It lets employees speak up and gives bosses helpful information, making it a must-have tool for companies looking to make work a better place.
In a world where making employees happy and engaged is super important for success, the CompanyMood app proves that good design can really make a difference in the workplace.
